Data deletion
Last updated October 29, 2026
Postbert keeps only what it needs to publish the videos you choose. You can disconnect a platform anytime or ask us to delete everything tied to your Postbert account.
Disconnect one platform
Sign in and open Accounts. Choose Disconnect on TikTok, YouTube, Instagram, Facebook Page, X, LinkedIn, Bluesky, or Threads. That removes stored OAuth tokens for that connection immediately. Posts you already published stay on the platform; scheduled posts on that account are cancelled.
Delete all Postbert data
Email privacy@postbert.com from the address tied to your Clerk sign-in (or tell us which email you used). We will delete:
- Connected account rows and encrypted tokens for every platform
- Post history, schedules, and upload metadata in our database
- Video files you uploaded to our storage that we still hold
We do not sell your data and we do not keep copies for advertising. Clerk sign-in data is managed by Clerk under their privacy policy; we can remove Postbert's link to your Clerk user id as part of the same request.
Timeline
Disconnect in Accounts is immediate. Email deletion requests are completed within 30 days, usually sooner. We will reply with confirmation when finished.
Meta (Instagram and Facebook)
If you remove Postbert from your Instagram, Facebook, or Threads settings, Meta may send us a deauthorize or data-deletion callback. Instagram and Facebook use the Meta app callbacks. Threads uses its own app callbacks at /api/threads/uninstall and /api/threads/delete. We remove stored tokens and cancel pending posts for that user id. Meta provides a confirmation code; you can check its status on our data deletion status page (paste the code from Meta or from our response URL).
More detail
See the Privacy Policy for what we collect on each platform and why.